Posted by Tom
2013-11-15
Hi Nick,
that's very weird. Try checkout simulator to see if you can recreate the problem. I suspect that something must have happened in the OS level and it messed up the path.
that's very weird. Try checkout simulator to see if you can recreate the problem. I suspect that something must have happened in the OS level and it messed up the path.
"product config file does not exist (/var/www/vhosts/ourdomain.com/httpdocs/title/download/iBookproducts//config.txt)" whereas "product config file does not exist (/var/www/vhosts/ourdomain.com/httpdocs/title/download/iBookproducts/PRODUCT/config.txt)" does of course exist. And why should this happen on two isolated transactions and not at all on others which go through perfectly (for the same product).